Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day sleep trial. If you are not completely satisfied with your Snooze Band, you can return it within 30 days of delivery for a full refund, provided it is in its original packaging.
Is the Snooze Band compatible with all devices?
Yes, our Snooze Band uses universal Bluetooth 5.0 technology, making it compatible with all iOS, Android, tablets, and laptops.
How do I wash my Snooze Band?
The fabric is fully machine washable. Simply remove the ultra-thin speakers and control module from the internal slit before washing the headband on a gentle cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How long does the battery last on a single charge?
The Snooze Band features a high-performance rechargeable battery that provides up to 10 hours of continuous playtime, enough to last through a full night's sleep.